Airbnb is a popular platform developed especially for property owners to list and manage their vacation houses and for travelers to make vacation room booking easy for their days out. This modern concept attracted many property owners and travelers. Because of that, by providing only a dedicated online platform, Airbnb has become a renowned hosting platform for vacation, apartment, and house rentals that is making billions.
The business aspirers who are planning to develop a firm like Airbnb are many and they are in need of proficient software like Airbnb. To their rescue, an Airbnb clone has emerged. The Airbnb clone is an off-the-shelf software that has been provided by many software development companies in the market. It is ready to utilize after certain customization.
The two integral parts of the Airbnb clone software are the booking system and the payment system. Without these two, there will be no meaning in the Airbnb clone. Since the software is used mostly by users, they want these two integral parts to be safe and their data to be private. To do that, it is important for the providers to build the clone software with a safer booking and payment system. But how can they do that? That is all explained in this blog.
Developing the Airbnb clone with a secure booking and payment system
The secret sauce behind the making of secured booking and payment systems is their features. With which features the booking and payment system of Airbnb clone is made, is what matters here. And that leads to the secure system.
Features of secured booking system
Hassle-free booking
The most basic and easy booking process is essential for a seamless and secure booking system. The 4-step process in the responsive webpage along with the tracking will help a lot in giving a better user experience.
Smooth Interface
UI of the webpage must be intuitive and user-friendly. It increases user adoption and enhances the booking experience.
Booking calendar
The calendar with easy interpretation allows users to pick a date and time with a few clicks.
Automated communication
In today’s world, most people expect the automated communication I.e. the details confirmation through communication modes like e-mail after booking. Integrating that feature will help in gaining the user’s trust.
The confirmation e-mail should be personalized according to the hotel’s brand image and voice. It must contain every little detail about booking.
Central reservation system
Instead of offering reservations with multiple resources like a hotel web booking engine, Travel agents, and front desk, Rental House put their rentals on a hosting platform because they need a central reservation system.
The Centralized system is essential to have a centralized channel to manage disputes safely. Also, to keep a check on the room availability, booked rooms, maintenance schedules, and check-in and check-out times. On the whole, this centralized channel gives real-time updates on every happening on the platform.
Safety features of payment system
Multiple payment modes
To make the payment system convenient and easy for the users, it must have different payment options like credit/debit cards, UPI, and maybe in-built wallets. This gives an option for the user to choose their convenient and a safer option according to them.
SSL certificate
SSL is the standard security feature that will be integrated with every website to protect the data shared between the web server and a browser. It is to protect the personal information and credit card information of the user. With SSL certification, both the users and owners will be assured about the money’s safety.
Credit card logos and security certifications
You have added every security feature to your site like SSL, HTTPs, end-to-end encryption, and many more. To show that you have these secured payment system features, it is a must to add credit card logos and other security seals on the payment page to ensure the users that they are sending money through secured funnels.
Checkout buttons
Always try putting the check-out button in a unique color that stands out for the user to find that easily.
Indicators of checkout process
If you have built a checkout process with multiple pages, give a visual indicator of how much the user has completed to complete the checkout process. This will enhance the user experience.
Refund policy
Travelers may change their plans or they might have to cancel the booking due to emergencies. At that time, offer them a refund with minimum fine charges. Also, build an easy refund process with simple steps. This will increase the user’s trust in your website, and they will come to you back for their next travel.
List your contact information
Include your contact information like phone numbers with available hours, email addresses, social media accounts, etc. Try to put that in text, so that it will list in the search engine when a user searches. Listing contact information makes the way for the users to reach you easy.
Confirmation page before checkout
This confirmation page is the best security feature. It lists the overall information of the booking system that includes rooms booked, maybe room number, dates, and most importantly, the total payable amount with tax. So that the user can check the details before checking out. They can even change the details-, if they have entered anything wrong.
These are the basic features of the secure booking and payment system. It is a must for the developers to integrate these features and add some more advanced secured functions depending on the platform to make the booking and payment safer and secure.
Final Thoughts
Thus far, we have seen the list of must-have security features of the booking and payment system of the Airbnb clone. Since the booking and payment systems are an integral part of the clone, they need to be filled with rich features to give users a smooth and safer booking and payment experience. After you managed to earn the trust of users with these features, you will see an increase in customer retention and no other service providers can take your loyal customer from you.
