Rentcubo products are downloadable software, and refund will not be issued if we had sent the files/license keys. As a customer you are responsible for understanding this upon purchasing from our site. Please make sure that your server supports the software requirements or get in touch with our team for details. However, we realise that exceptional circumstances can take place and we will consider those if it is reasonable for refund.
We Will Consider The Following Situations For Refund:
Files Not Received: If you have not received the files due to mailing issues, you are requested to seek assistance from our technical team. Or if you wish to get the refund, then “then you will have to send an email to “firstname.lastname@example.org” within 3 days from purchase. Otherwise, the product will be considered as received/downloaded.
Not Able to Unzip: If you are not able to unzip the files, should seek assistance from our technical team and they would send you the code for it or should claim for refund within 3 days for consideration of the refund.
Functionality Defects: If any of the features is not working as described in the site, then it should be reported to the technical team for rectification of the same for free. Or claim for refund should be submitted within 3 days.
Support Issues: If the customer is not getting technical assistance response consecutively for more than 4 business days, then the customer is entitled for refund.
IMPORTANT REFUND INFORMATION: It may take up to 14 business days for your refund to be credited back to your account.
We stand behind our products and your satisfaction with them is important to us. So before you make the purchase make sure you test the demo.
What you see on the demo is exactly what you get.